Effective Date: [Insert Date]

At Oalt Ev Technologies Pvt. Ltd. we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect the personal information of visitors and users of our website: www.oaltev.com.

By accessing or using our Website, you consent to the practices described in this Privacy Policy.

Information We Collect

At Oalt Ev Technologies Pvt. Ltd., we collect various types of information from users to provide a smooth, secure, and personalized shopping experience on our website.

Personal Information:

We collect personally identifiable information when you register, place an order, or interact with our website. This may include:

• Full name
• Email address
• Phone number
• Shipping and billing addresses
• Payment details (processed securely via third-party payment gateways)
• Date of birth (if required for warranty or promotional purposes)
• Identification documents (only where legally required)

Transactional Information:

• Details of purchases and order history
• Customer service interactions
• Delivery tracking information

Technical Information:

We collect certain technical data automatically when you use our services, such as:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the site
• Referring/exit pages and clickstream data

Cookies and Tracking Data:

We use cookies and similar tracking technologies to understand user behavior, improve website performance, and deliver relevant content and advertisements.

Optional Information:

You may also choose to provide us with additional information through:

• Product reviews or feedback forms
• Participation in contests, promotions, or surveys
• Referral programs or newsletter signups

Information from Third Parties:

We may receive information about you from third-party sources such as social media platforms (when you log in using those accounts), delivery partners, or advertising networks—only in accordance with their privacy policies and your consent.

How We Use Your Information

At Oalt Ev Technologies Pvt. Ltd., we use the information we collect from you to provide efficient, personalized, and secure services. Your information is used for the following purposes:

Order Fulfillment & Customer Service

• To process and deliver your orders, including payment confirmation, shipping updates, and invoicing
• To respond to your queries, complaints, or requests submitted through customer support channels

Account Management

• To create, manage, and maintain your user account
• To enable secure login and profile updates

Communication

• To send you transactional emails such as order confirmations, delivery updates, or payment receipts
• To provide customer support and respond to feedback or inquiries

Marketing and Promotions (only with your consent)

• To send you promotional offers, newsletters, product launches, and special discounts
• To personalize advertisements or promotional content based on your browsing behavior and purchase history

Website Improvement and Analytics

• To analyze website usage, traffic trends, and user preferences
• To enhance website functionality, layout, and user experience

Security and Fraud Prevention

• To detect, prevent, and investigate fraudulent activities or security breaches
• To enforce our terms and policies and protect the integrity of our services

Legal Compliance

• To comply with legal obligations, such as tax laws, consumer rights regulations, or lawful requests from authorities
• To maintain records as required under applicable law

We only use your data in accordance with applicable data protection laws and never sell or rent your personal information to third parties without your explicit consent.

Cookies and Tracking Technologies

At Oalt Ev Technologies Pvt. Ltd., we use cookies and similar tracking technologies to improve the performance of our website, enhance your user experience, and provide personalized content. By using our website, you consent to the use of these technologies as described in this policy.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help the website recognize your device and store certain preferences or information for your next visit. Cookies can be either persistent (stored on your device for a specified period) or session (temporary, and erased once you close your browser).

Types of Cookies We Use

We use the following types of cookies on our website:

• Essential Cookies: These cookies are necessary for the operation of the website and enable basic functionalities like shopping cart and payment processing.
• Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most frequently. This helps us improve website functionality and user experience.
• Functionality Cookies: These cookies allow us to remember your preferences, such as language or region, and provide a more personalized experience on our website.
• Targeting/Advertising Cookies: These cookies are used to deliver personalized advertisements based on your browsing behavior. They track your interactions with other websites and may be used by third parties to show relevant ads.

How We Use Cookies

• To analyze website usage, traffic patterns, and user behavior in order to improve our website.
• To remember your preferences and settings, providing a more personalized experience.
• To help us understand how you interact with our content and to serve personalized ads.

Third-Party Cookies

We may also use third-party services (e.g., Google Analytics, advertising networks) that place cookies on your device. These third parties may collect and process information about your online behavior across multiple websites for analytical and advertising purposes. For more information on how these third parties use cookies, please review their privacy policies.

Managing Your Cookie Preferences

You can control the use of cookies through your browser settings. Most browsers allow you to accept or reject cookies, and you can delete existing cookies from your device at any time. However, please note that disabling cookies may impact your experience on our website and limit certain functionalities, such as the shopping cart or user login.

• To manage cookie settings, refer to the help section of your browser or visit www.allaboutcookies.org.
• You can also opt-out of certain third-party cookies used for advertising by visiting websites like www.youronlinechoices.com.

Web Beacons and Pixels

In addition to cookies, we may use web beacons, pixels, or similar technologies in our emails and on our website. These technologies help us track the success of our marketing campaigns, analyze website traffic, and improve user experience.

Sharing of Information

At Oalt Ev Technologies Pvt. Ltd., we take your privacy seriously. We do not sell, rent, or lease your personal information to third parties. However, we may share your information under the following circumstances:

Service Providers and Partners

We may share your information with trusted third-party service providers to facilitate our operations, including:

• Payment processors
• Shipping and delivery partners
• Customer service platforms
• Marketing and advertising agencies
• IT and data storage providers

These third parties are authorized to use your information only to perform services on our behalf and are required to maintain the confidentiality and security of your personal data.

Legal Requirements

We may disclose your information when required to do so by law, including:

• To comply with legal obligations (e.g., tax laws or regulatory requirements)
• To protect the rights, property, and safety of Oalt Ev Technologies Pvt. Ltd., our users, or others
• In response to a valid legal request, such as a court order or government investigation

Business Transfers

In the event of a business transaction, such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will ensure that your information remains protected during the transition, and you will be notified if there are any changes to our privacy practices.

With Your Consent

We may share your information with third parties if you have provided explicit consent to do so, such as:

• Sharing details with promotional partners or during joint marketing efforts
• Allowing third-party advertisers to contact you based on your preferences

Aggregated Data

We may share non-personally identifiable, aggregated data (such as website usage statistics or demographic data) with third parties for analytical or marketing purposes. This data does not identify any individual and is used to improve the functionality and content of our services.

We ensure that any sharing of personal data is done in compliance with applicable data protection laws and is necessary for providing you with our services.

Data Security

At Oalt Ev Technologies Pvt. Ltd., we are committed to protecting your personal information and ensuring its confidentiality, integrity, and availability. We employ industry-standard security measures to safeguard your data from unauthorized access, misuse, and disclosure.

Encryption and Secure Data Transmission

• We use SSL (Secure Socket Layer) encryption to secure sensitive information, such as payment details, during transmission over the internet. This ensures that data exchanged between your device and our website is encrypted and cannot be intercepted.

Data Storage and Access Control

• Personal information is stored in secure servers that are protected by physical and electronic security controls. Only authorized personnel have access to this information, and their access is limited based on their role within the company.

Regular Security Audits and Updates

• We perform regular security audits and vulnerability assessments to identify and address potential risks. Our systems are regularly updated to protect against emerging threats, including malware, phishing, and hacking attempts.

Third-Party Security

• We work only with trusted third-party service providers who implement adequate security measures. However, we cannot guarantee the security of your information once it is transmitted to third parties. We recommend reviewing the privacy and security practices of these third parties before sharing your data.

 Data Retention and Deletion

• We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once the data is no longer required, we will securely delete or anonymize it to ensure that it cannot be accessed or used by unauthorized parties.

Your Rights and Choices

At Oalt Ev Technologies Pvt. Ltd., we believe that you should have control over your personal data. In accordance with data protection laws, you have certain rights and choices regarding how your information is collected, used, and shared. Here’s an overview of your rights:

Right to Access

You have the right to request access to the personal information we hold about you. This allows you to review the data we have collected, verify its accuracy, and understand how it is being used.

Right to Correct and Update Information

If your personal information is incorrect, incomplete, or outdated, you can request that we update or correct it. You can also update your account details directly through your ‘My Account’ section on our website.

Right to Deletion (Right to Be Forgotten)

You can request the deletion of your personal data under certain circumstances, such as if it is no longer necessary for the purposes for which it was collected or if you withdraw your consent. For more information, refer to our Data Deletion Policy.

Right to Restrict Processing

You have the right to ask us to restrict the processing of your personal data under certain conditions, such as when the accuracy of the data is contested or when processing is no longer necessary for the purposes it was collected for.

Right to Lodge a Complaint

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with a data protection authority. Please contact us first, and we will do our best to resolve the issue.

We value your privacy and aim to be transparent and responsive in addressing your rights and concerns.

Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated or controlled by Oalt Ev Technologies Pvt. Ltd.. These third-party websites have their own privacy policies, which may differ from ours.

No Responsibility for Third-Party Content

We are not responsible for the content, privacy practices, or terms of use of any third-party sites or services. The inclusion of a link to any third-party website does not imply endorsement by Oalt Ev Technologies Pvt. Ltd. of that website or its content.

Please Review Third-Party Privacy Policies

We encourage you to review the privacy policies of any third-party websites before providing any personal information or engaging with their services. Your interactions with these third parties are governed by their respective terms and policies.

Data Shared with Third Parties

In some cases, we may share your information with third parties for specific purposes, such as payment processing, marketing, or analytics. These third parties are contractually bound to use your information only for the purpose of performing services on our behalf.

However, once you leave our website and are redirected to a third-party site, our privacy policy no longer applies, and we cannot control how your data is handled by those websites.

Children’s Privacy

At Oalt Ev Technologies Pvt. Ltd., we are committed to protecting the privacy of children and ensuring a safe online environment. Our website and services are not intended for individuals under the age of 18, and we do not knowingly collect or solicit personal information from children under 18.

No Collection of Children’s Information

We do not knowingly collect personal data from children under the age of 18. If we discover that we have unintentionally collected personal information from a child, we will promptly take steps to delete such information from our records.

Parental Consent

If a parent or guardian believes that we have collected personal information from a child, they can contact us directly at support@oaltev.com. We will take immediate action to remove the child’s information from our database.

Use of Website by Minors

We encourage parents or guardians to monitor their children’s online activity and to help ensure that minors do not provide any personal information without parental consent.

Data Deletion Policy

At Oalt Ev Technologies Pvt. Ltd., we respect your right to privacy and are committed to ensuring that your personal information is handled responsibly. This Data Deletion Policy outlines your rights to request the deletion of your data and how we process such requests in compliance with applicable privacy laws.

Your Right to Deletion ("Right to Be Forgotten")

You have the right to request the deletion of your personal data from our systems under the following circumstances:

• The data is no longer necessary for the purpose for which it was collected.
• You withdraw your consent (where consent was the legal basis for processing).
• You object to the processing and there are no overriding legitimate grounds.
• The data was unlawfully processed.
• The data must be deleted to comply with a legal obligation.

What Data We May Delete

Upon a valid deletion request, we will remove the following types of data (as applicable):

• Personal identification information (e.g., name, email, phone number)
• Account and transaction data
• Marketing preferences and communication history
• Stored addresses or saved carts

Note: Some data may be retained in anonymized form for analytical or legal compliance purposes.

How to Request Data Deletion

To request deletion of your personal data, you may:

• Email us at: support@oaltev.com
• Submit a request via our contact form on the website.

We may require identity verification before processing your request.

Processing Your Request

Once we receive your deletion request, we will:

• Acknowledge receipt within a reasonable timeframe.
• Review and verify the request.
• Delete applicable data from our active systems within 45 working days.
• Notify you once the process is complete.

Some data may remain in backup storage for a limited time due to technical constraints, but it will be deleted in the next scheduled purge cycle.

 

Exceptions

We may retain certain personal data if required:

• To comply with legal obligations or regulatory requirements
• To resolve disputes or enforce our agreements
• For fraud prevention or security purposes

 

Changes to This Privacy Policy

Oalt Ev Technologies Pvt. Ltd. reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the nature of our services. Any changes will be posted on this page with an updated revision date.

Notification of Changes

We will make reasonable efforts to notify you of significant changes, such as through email or a notice on our website. However, it is your responsibility to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

Effective Date

The most recent version of this Privacy Policy will be indicated by the “Last Updated” date at the top of this page. Any changes will take effect as of the “Last Updated” date, unless stated otherwise.

Continued Use of Services

Your continued use of our website or services after the posting of any changes to this Privacy Policy will be considered your acceptance of those changes.