Effective Date: [Insert Date]

Welcome to Oalt EV. By accessing or using our website www.oaltev.com, purchasing our electric cycles, or interacting with our services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

Eligibility

By using this website or placing an order through www.oaltev.com, you confirm that:

• You are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian.
• You are legally capable of entering into binding contracts under applicable laws.
• If you are using the website on behalf of a company, organization, or any other entity, you have the authority to bind such entity to these Terms.

Use of the website is not permitted where prohibited by law. We reserve the right to refuse access or service to anyone at any time without notice, for any reason, including a violation of these Terms.

Account Registration

To access certain features of our website or to place an order, you may need to create an account.

By creating an account, you agree the following:

• Provide accurate, complete, and up-to-date information.
• Maintain the confidentiality of your login credentials.
• Accept full responsibility for all activities that occur under your account.

You must promptly notify us of any unauthorized use of your account or any other breach of security. Oalt EV shall not be held liable for any loss or damage resulting from your failure to safeguard your account information.

We reserve the right, at our sole discretion, to suspend or terminate any account if we have reason to believe that the information provided is false, inaccurate, misleading, or in violation of these Terms and Conditions.

Product Information & Availability

We make every effort to ensure that all product descriptions, images, specifications, pricing, and other information displayed on our website are accurate and up to date. However:

• We do not guarantee that all details are always accurate, complete, or error-free.
• Product colours and appearances may vary slightly due to screen settings or photography.
• Prices and availability are subject to change without prior notice.

We reserve the right to:

• Modify or discontinue any product at any time.
• Correct any errors, inaccuracies, or omissions, including after an order has been placed.

If a product you ordered becomes unavailable or is found to have pricing or description errors, we reserve the right to cancel the order and issue a full refund if payment has been made.

Orders & Payments

When you place an order through our website, you agree to the following terms:

• Order Acceptance: All orders are subject to acceptance and confirmation by Oalt EV. We may cancel or reject orders for reasons including product unavailability, payment issues, or suspected fraud.
• Pricing: All prices listed on the website are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
• Payment Methods: We accept multiple secure payment options as listed during checkout (e.g., credit/debit cards, UPI, net banking, wallets).
• Payment Failure: In the event of a payment failure, your order will not be processed or confirmed. Common reasons for payment failure may include insufficient funds, incorrect payment details, expired payment methods, or issues with the payment gateway or financial institution.
• Payment Processing: Your payment must be completed at the time of purchase. Orders will only be processed once payment is successfully received.
• Order Confirmation: After placing your order, you will receive an email confirmation. This does not guarantee product availability but indicates that we have received your request.

Oalt EV reserves the right to modify pricing, products, or promotional offers at any time without prior notice.

Shipping & Delivery

We aim to ensure safe and timely delivery of your electric cycle. Please review the following shipping terms:

• Delivery Areas: We ship across India to serviceable pin codes via trusted third-party logistics partners.
• Delivery Timelines: Estimated delivery time will be shown at checkout and may vary based on location and product availability. While we strive to meet these timelines, delays may occur due to unforeseen circumstances such as weather, strikes, or courier issues.
• Shipping Charges: Shipping fees, if applicable, will be clearly mentioned during the checkout process.
• Order Tracking: Once your order is dispatched, you will receive a tracking ID via email or SMS to monitor your shipment.
• Failed Deliveries: In case of unsuccessful delivery attempts due to incorrect address, customer unavailability, or refusal to accept the product, the order may be returned to us. Re-delivery charges may apply.
• Damage During Transit: If you receive a damaged or tampered package, please do not accept the delivery and inform us immediately at [support@oaltev.com]. Once accepted, claims for physical damage will not be entertained.

Oalt EV is not liable for delays or failures caused by courier companies or events beyond our control.

Returns & Refunds

Please review our Return and Refund Policy for full details. You may return eligible products within 7 days of delivery, subject to inspection and approval. Refunds, if applicable, will be processed to the original payment method.

Exchange

Please review our Exchange Policy for complete details. You may request an exchange for eligible products within 7 days of delivery, subject to inspection and approval. Exchanges will be processed once the returned product has been received and verified to be in its original condition.

Warranty

All electric cycles come with a limited warranty as described on the product page or warranty card. The warranty covers manufacturing defects but does not apply to normal wear and tear, damage due to misuse, or unauthorized modifications. Please refer to our Warranty Policy for more details.

User Conduct

By using our website, you agree to follow responsible and lawful behaviour. You must not:

• Use the website for any illegal or unauthorized purpose.
• Violate any applicable laws, rules, or regulations.
• Post, upload, or transmit any harmful, abusive, obscene, or misleading content.
• Interfere with the website’s functionality, security, or other users’ access.
• Attempt to gain unauthorized access to any part of the website, user accounts, or systems.
• Use bots, scripts, or any automated means to access or interact with the website.
• Infringe upon the intellectual property rights or privacy of others.

We reserve the right to suspend or permanently block access to users who engage in such prohibited conduct, without prior notice.

Communications

By using the Website or by sending emails, messages, or other forms of data or communication to the Company, you acknowledge and agree that you are engaging in electronic communication with the Company. You consent to receive responses and communications from the Company through various electronic and telecommunication methods, including but not limited to email, WhatsApp, SMS, and phone calls, as and when necessary. The Company reserves the right to contact you periodically or whenever required using any of these modes.

Intellectual Property

All content and materials available on this website—including but not limited to text, images, graphics, logos, icons, product designs, audio clips, videos, software, and code—are the intellectual property of Oalt EV Technologies Pvt. Ltd. or its licensors, and are protected by applicable copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, republish, upload, post, transmit, or distribute any content without prior written permission from Oalt EV.
• Use our trademarks, brand name, or logo in any manner that causes confusion or implies endorsement.

Any unauthorized use of our intellectual property may result in legal action under Indian and international laws.

Limitation of Liability

To the fullest extent permitted by law, Oalt EV Technologies Pvt. Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or related to:

• Your use of or inability to use the website or services
• Delays or disruptions in the website
• Any bugs, viruses, or harmful content obtained from the website
• Errors or inaccuracies in product information
• Purchases or transactions made through the website

Our total liability for any claim arising out of or related to the use of our website or purchase of our products shall not exceed the amount you paid to Oalt EV for the specific product or service giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Oalt EV Technologies Pvt. Ltd., its directors, officers, employees, affiliates, agents, and partners from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use or misuse of the website or our products
• Violation of these Terms and Conditions
• Breach of any applicable law or rights of a third party
• Any content or information submitted by you that infringes on the intellectual property or other rights of others

This indemnification obligation will survive the termination or expiration of your use of the website and services.

 Force Majeure

Oalt EV Technologies Pvt. Ltd. shall not be held liable for any failure or delay in performance, delivery, or service due to circumstances beyond our reasonable control. These may include, but are not limited to:

• Natural disasters (e.g., floods, earthquakes, storms)
• Acts of God
• Fire or explosions
• War, terrorism, or civil unrest
• Epidemics or pandemics
• Government actions or regulations
• Strikes, labor disputes, or supply chain disruptions
• Power outages or internet service interruptions

In such events, we will make reasonable efforts to minimize disruption and resume normal operations as soon as possible. However, we shall not be responsible for any resulting loss or inconvenience.

Termination

Oalt EV Technologies Pvt. Ltd. reserves the right to suspend, restrict, or terminate your access to the website or your account at any time, without prior notice, if:

• You violate these Terms and Conditions
• We suspect fraudulent, abusive, or unlawful activity
• Required by law or regulatory authorities
• We discontinue or modify part or all of the website or services

Upon termination:

• Your right to access or use the website will immediately cease
• Any pending transactions may be cancelled at our discretion
• You remain responsible for any outstanding payments or obligations

We shall not be liable to you or any third party for any termination of access.

Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India, without regard to its conflict of law principles.

In the event of any dispute, claim, or controversy arising out of or in connection with your use of the website, products, or these Terms:

• The parties shall first attempt to resolve the matter amicably through discussion or written correspondence.
• If not resolved within 30 days, the dispute shall be subject to the exclusive jurisdiction of the courts of Delhi.
• You agree to submit to the personal and exclusive jurisdiction of such courts for any legal proceedings.

Oalt EV also reserves the right to seek injunctive or equitable relief in any competent jurisdiction to prevent the violation of its rights.

Changes to Terms

Oalt EV Technologies Pvt. Ltd. reserves the right to update or modify these Terms and Conditions at any time without prior notice.

• Any changes will be posted on this page with an updated “Effective Date”.
• Your continued use of the website or services after any such changes constitutes your acceptance of the updated Terms.

We encourage you to review this section periodically to stay informed about your rights and obligations.

Contact Us:

For any questions about these Terms, please contact:

Oalt EV Technologies Pvt. Ltd.

Email: support@oaltev.com

Phone: +91-7291880088